Frequently Asked Questions
Everything you need to know about shopping with Gebo Tools.
What shipping methods do you offer and how long does delivery take?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy for tools and equipment?
We offer a 30-day return policy for most items. Products must be in their original, unused condition and packaging. Please note that certain heavy machinery or customized tools may be subject to a restocking fee.
Do your products come with a manufacturer's warranty?
Yes, all power tools and professional equipment sold at Gebo Tools come with a standard manufacturer's warranty. The duration and coverage depend on the specific brand and model purchased.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. For professional contractors, we also offer invoice-based billing upon credit approval.
How can I track the status of my order?
Once your order is shipped, you will receive an email containing a direct link to the carrier's tracking page. You can also view your order status by logging into your account on our website.
Do you offer bulk discounts for professional contractors?
Absolutely. We provide volume-based pricing for large projects and professional accounts. Please contact our sales team directly for a personalized quote on bulk orders.